RED APE is a company that distributes lifestyle IT products and consumer electronics that contours with high performance. Located in the heart of Kuala Lumpur, Malaysia, we are able to deliver values to where it’s important. Our presence is felt in the heart with great pride on what we deliver.
RED APE has been appointed as authorised seller for consumer electronics brand such as FiiO, MEE audio (Meelectronics). We also sell other branded pro consumer headphone brands such as V-Moda, Audio Technica, Sennheiser, Hiby, Westone, NuForce, Koss, SHURE, Superlux, Klipsch, Parrot Zik, RHA, HIFIMAN, Noontec, etc.
RED APE’s Estimated Delivery Date Policy
- All Orders will be processed on same day Malaysian Time (GMT+8) with cut off time by 5pm.
- Delivery within certain areas of Klang Valley will be using MatDespatch which will be same day delivery
- Delivery within Peninsular Malaysia will be using DHL with estimated shipping between 1 – 2 business days
- Delivery outside of Peninsular Malaysia will be using GDEX or POSLAJU with estimated shipping between 2 – 3 business days
- Delivery outside of Malaysia will be via DHL and will take between 1 – 2 weeks
RED APE’s Return Policy
- Original receipt is needed for product exchange within 30 days after purchase.
- Products can be exchanged if there is a manufacturing fault.
- No refund policy.
- Products can be exchanged provided that the products are in new and original condition.
- The difference will not be returned if the price of the exchange item is lower than the original item.
- Red Ape Holdings Sdn Bhd reserves the right for final decision.